Terms & Conditions

Last updated: 22 April 2026

1. Introduction

Welcome to the official website of Sentinel Private Security Services Ltd ("we", "us", or "our"). By accessing and using this website, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please discontinue use of the website.

This website is informational in nature and does not use cookies, tracking technologies, or analytics scripts. No account registration is required to browse our content.

2. Use of the Website

The content provided on this website — including text, images, and descriptions of our services — is intended for general information purposes only. While we make reasonable efforts to keep the information accurate and up to date, we make no warranties, express or implied, regarding its completeness, reliability, or suitability for any particular purpose.

You agree to use this website lawfully and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this website by any third party.

3. Intellectual Property

All branding, logos, graphics, photography, and written content on this website are the property of Sentinel Private Security Services Ltd unless otherwise stated. You may not reproduce, distribute, or commercially exploit any material from this website without our prior written consent.

4. Contact Form Submissions

Our contact form allows you to send us enquiries about our security systems, request quotations, or get general information. When you submit the form, you voluntarily provide us with the following personal data:

  • Your full name
  • Your telephone number
  • The message content you choose to share with us

By submitting the form, you confirm that the information you provide is accurate and that you are the rightful owner of the contact details shared, or that you are authorised to share them on behalf of the person or entity concerned.

5. How Your Message Is Handled

Messages submitted via the contact form are delivered directly to our internal company mailbox through a secure transactional email service. Once received, your enquiry is processed as follows:

  1. Reception: Your message is received by our customer service team at info@sentinel.com.cy.
  2. Triage: The enquiry is reviewed and, where relevant, forwarded to the appropriate internal department (e.g. sales, technical support, or project management).
  3. Response: A qualified team member will contact you using the telephone number or, where appropriate, follow-up channels based on the nature of your enquiry. We aim to respond within two business days.
  4. Record keeping: Your enquiry is retained in our internal systems for reference, follow-up, and compliance purposes.

Only authorised personnel who require access to your information in order to respond to your enquiry or deliver a requested service are granted access to the data.

6. Anti-Spam and Security Measures

To protect the integrity of our communications and prevent abuse, the contact form includes automated verification mechanisms (such as a verification question and hidden anti-bot controls). Submissions identified as automated or abusive may be rejected or silently discarded. We reserve the right to block users who misuse the form.

7. Data Protection & Compliance

Sentinel Private Security Services Ltd processes personal data in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679 — "GDPR") and applicable Cypriot data protection legislation, including Law 125(I)/2018.

Lawful basis. We process the information you submit through the contact form on the basis of your explicit consent and our legitimate interest in responding to your enquiry and providing the requested information or services.

Purpose limitation. Data collected through the contact form is used solely to:

  • Reply to your enquiry;
  • Provide quotations or technical information you have requested;
  • Follow up on the business relationship arising from your request;
  • Meet any applicable legal or regulatory obligations.

No marketing without consent. We do not use your contact details for direct marketing, newsletters, or promotional messages unless you have separately and expressly opted in.

No sharing with third parties. We do not sell, rent, or trade your personal data. Information may only be disclosed to trusted service providers strictly necessary for the operation of the contact channel (e.g. our email delivery provider), who are bound by contractual confidentiality and data-protection obligations, or to competent authorities where required by law.

Data retention. Enquiries are retained only for as long as necessary to fulfil the purpose for which they were collected and to comply with any related legal, accounting, or reporting requirements. Messages that do not result in a contractual relationship are periodically reviewed and deleted once they are no longer relevant.

Security measures. We apply appropriate organisational and technical safeguards — including restricted internal access, encrypted transmission (HTTPS), secured mailboxes, and strong authentication — to protect your information against unauthorised access, alteration, disclosure, or destruction.

8. Your Rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your data ("right to be forgotten");
  • Restrict or object to the processing of your data;
  • Request a copy of your data in a portable format;
  • Withdraw your consent at any time, without affecting the lawfulness of previous processing.

To exercise any of these rights, please contact us at info@sentinel.com.cy. You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection of the Republic of Cyprus if you believe your data has been handled improperly.

9. Third-Party Links

Our website may contain links to external websites (for example, our social media profiles). We are not responsible for the content, policies, or practices of third-party websites. Accessing these links is at your own discretion.

10. Limitation of Liability

Sentinel Private Security Services Ltd shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of, or inability to use, this website or its content, except where such liability cannot be excluded by law.

11. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, technology, or legal obligations. The current version is always available on this page, with the "Last updated" date shown at the top. Continued use of the website after changes are published constitutes acceptance of the revised terms.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of Cyprus. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts of Cyprus.

13. Contact Us

If you have any questions regarding these Terms & Conditions or how your enquiry is handled, please reach out to us:

  • Company: Sentinel Private Security Services Ltd
  • Email: info@sentinel.com.cy
  • Phone: 70 007330
  • Location: Shop 1, Pentadaktylou 57, Larnaca 7101, Cyprus