1. Introduction
Welcome to the official website of Sentinel Private Security Services Ltd ("we", "us", or "our").
By accessing and using this website, you agree to be bound by the following
terms and conditions. If you do not agree with any part of these terms,
please discontinue use of the website.
This website is informational in nature and does not use cookies,
tracking technologies, or analytics scripts. No account registration is
required to browse our content.
2. Use of the Website
The content provided on this website — including text, images, and
descriptions of our services — is intended for general information
purposes only. While we make reasonable efforts to keep the information
accurate and up to date, we make no warranties, express or implied,
regarding its completeness, reliability, or suitability for any
particular purpose.
You agree to use this website lawfully and in a manner that does not
infringe the rights of, or restrict or inhibit the use and enjoyment
of, this website by any third party.
3. Intellectual Property
All branding, logos, graphics, photography, and written content on this
website are the property of Sentinel Private Security Services Ltd unless otherwise stated. You
may not reproduce, distribute, or commercially exploit any material
from this website without our prior written consent.
4. Contact Form Submissions
Our contact form allows you to send us enquiries about our security
systems, request quotations, or get general information. When you submit
the form, you voluntarily provide us with the following personal data:
- Your full name
- Your telephone number
- The message content you choose to share with us
By submitting the form, you confirm that the information you provide is
accurate and that you are the rightful owner of the contact details
shared, or that you are authorised to share them on behalf of the person
or entity concerned.
5. How Your Message Is Handled
Messages submitted via the contact form are delivered directly to our
internal company mailbox through a secure transactional email service.
Once received, your enquiry is processed as follows:
- Reception: Your message is received by our customer
service team at info@sentinel.com.cy.
- Triage: The enquiry is reviewed and, where relevant,
forwarded to the appropriate internal department (e.g. sales,
technical support, or project management).
- Response: A qualified team member will contact you
using the telephone number or, where appropriate, follow-up channels
based on the nature of your enquiry. We aim to respond within two
business days.
- Record keeping: Your enquiry is retained in our
internal systems for reference, follow-up, and compliance purposes.
Only authorised personnel who require access to your information in
order to respond to your enquiry or deliver a requested service are
granted access to the data.
6. Anti-Spam and Security Measures
To protect the integrity of our communications and prevent abuse, the
contact form includes automated verification mechanisms (such as a
verification question and hidden anti-bot controls). Submissions
identified as automated or abusive may be rejected or silently
discarded. We reserve the right to block users who misuse the form.
7. Data Protection & Compliance
Sentinel Private Security Services Ltd processes personal data in accordance with the EU General
Data Protection Regulation (Regulation (EU) 2016/679 — "GDPR") and
applicable Cypriot data protection legislation, including Law 125(I)/2018.
Lawful basis. We process the information you submit
through the contact form on the basis of your explicit consent and our
legitimate interest in responding to your enquiry and providing the
requested information or services.
Purpose limitation. Data collected through the contact
form is used solely to:
- Reply to your enquiry;
- Provide quotations or technical information you have requested;
- Follow up on the business relationship arising from your request;
- Meet any applicable legal or regulatory obligations.
No marketing without consent. We do not use your
contact details for direct marketing, newsletters, or promotional
messages unless you have separately and expressly opted in.
No sharing with third parties. We do not sell, rent,
or trade your personal data. Information may only be disclosed to
trusted service providers strictly necessary for the operation of the
contact channel (e.g. our email delivery provider), who are bound by
contractual confidentiality and data-protection obligations, or to
competent authorities where required by law.
Data retention. Enquiries are retained only for as
long as necessary to fulfil the purpose for which they were collected
and to comply with any related legal, accounting, or reporting
requirements. Messages that do not result in a contractual relationship
are periodically reviewed and deleted once they are no longer relevant.
Security measures. We apply appropriate organisational
and technical safeguards — including restricted internal access,
encrypted transmission (HTTPS), secured mailboxes, and strong
authentication — to protect your information against unauthorised
access, alteration, disclosure, or destruction.
8. Your Rights
Under the GDPR, you have the right to:
- Access the personal data we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your data ("right to be forgotten");
- Restrict or object to the processing of your data;
- Request a copy of your data in a portable format;
- Withdraw your consent at any time, without affecting the lawfulness of previous processing.
To exercise any of these rights, please contact us at
info@sentinel.com.cy.
You also have the right to lodge a complaint with the
Office of the Commissioner for Personal Data Protection of the
Republic of Cyprus if you believe your data has been handled
improperly.
9. Third-Party Links
Our website may contain links to external websites (for example, our
social media profiles). We are not responsible for the content,
policies, or practices of third-party websites. Accessing these links
is at your own discretion.
10. Limitation of Liability
Sentinel Private Security Services Ltd shall not be held liable for any direct, indirect,
incidental, or consequential damages arising from the use of, or
inability to use, this website or its content, except where such
liability cannot be excluded by law.
11. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect
changes in our services, technology, or legal obligations. The current
version is always available on this page, with the "Last updated" date
shown at the top. Continued use of the website after changes are
published constitutes acceptance of the revised terms.
12. Governing Law
These Terms & Conditions are governed by and construed in
accordance with the laws of the Republic of Cyprus. Any disputes
arising out of or in connection with these terms shall be subject to
the exclusive jurisdiction of the competent courts of Cyprus.
13. Contact Us
If you have any questions regarding these Terms & Conditions or how
your enquiry is handled, please reach out to us:
- Company: Sentinel Private Security Services Ltd
- Email: info@sentinel.com.cy
- Phone: 70 007330
- Location: Shop 1, Pentadaktylou 57, Larnaca 7101, Cyprus